Your most frequently asked questions are answered below!
Can't find the information you need?
Shoot us an email!
Can't find the information you need?
Shoot us an email!
Where is Groove?
Groove Family Music is located at 158 Larchmont Avenue at the corner of Addison Street. We are diagonally across the street from the Chatsworth Elementary School playground.
914-834-3383
info@findgroove.com
914-834-3383
info@findgroove.com
What happens if the weather is bad?
In the event of severe or dangerous weather, you will be alerted by text/email by 7:30AM if your class is cancelled, postponed or rescheduled. Any class cancelled due to extreme weather will be made up.
If you have not already done so, please OPT-IN to receive time sensitive texts from Groove!
Please be sure your family account is up to date with the best reach information for ALL adults who bring your child to class. This way we can share information in a timely manner.
If you have not already done so, please OPT-IN to receive time sensitive texts from Groove!
Please be sure your family account is up to date with the best reach information for ALL adults who bring your child to class. This way we can share information in a timely manner.
How do I schedule a make-up?
Please book all make-up classes in advance through our automated MAKE-UP SCHEDULER
Families may schedule 3 make-ups per season for missed classes. If a class is cancelled by GROOVE, you will be instructed to either schedule a make-up OR an additional class date will be added to the schedule.
Make-ups are a courtesy and not guaranteed except in the case of a cancelled class. Make ups do not role over to the next session.
Miss a MiniKeys or Jam Band? Please send an email to arrange a 1:1 with the teacher.
Families may schedule 3 make-ups per season for missed classes. If a class is cancelled by GROOVE, you will be instructed to either schedule a make-up OR an additional class date will be added to the schedule.
Make-ups are a courtesy and not guaranteed except in the case of a cancelled class. Make ups do not role over to the next session.
Miss a MiniKeys or Jam Band? Please send an email to arrange a 1:1 with the teacher.
What is your refund policy?
A full refund is available prior to the start of the class, less a $25 administrative fee.
After the session has started, families have until the second class to request a refund. You will receive a refund for the remaining classes less a $25 administrative fee and the cost of any materials.
No refunds are available after the second week of class. Please contact us as soon as possible as refunds will not be granted retroactively.
After the session has started, families have until the second class to request a refund. You will receive a refund for the remaining classes less a $25 administrative fee and the cost of any materials.
No refunds are available after the second week of class. Please contact us as soon as possible as refunds will not be granted retroactively.
What should I bring to class? What should I not bring to class?
- Please do NOT bring instruments from home.
- Park your stroller outside except in the case of rain or snow
- Remove your shoes when you enter the studio
- Place all personal belongings in a cubby
- Cellphones are not allowed in the classroom for any reason
- Photos and videos are permitted only AFTER the class
- Food and beverages are NOT allowed in the music space.
Why can't I bring a cellphone into class?
We have found that the mere presence of cellphones in our classroom create distraction (for grown-ups), confusion (for kids) and obstacles (for all). By eliminating cellphones we gain the attention, clarity and freedom needed to spend 45 glorious minutes face-to-face with a loved one.
At the end of each class, when we gather at the Guitar Wall, you are welcome to take a photo or video of your child.
To avoid misunderstandings, please share this information with ALL grown-ups who may be bringing your child to class. Thank you very much!
At the end of each class, when we gather at the Guitar Wall, you are welcome to take a photo or video of your child.
To avoid misunderstandings, please share this information with ALL grown-ups who may be bringing your child to class. Thank you very much!
Can I bring/send a sibling to class? Or bring an extra grown-up?
Unregistered siblings for Groove JAMS must be scheduled in advance by emailing HERE. The sibling fee is $20 which can be paid in cash on-site (preferred) or charged to your card of file (with permission). Siblings are welcome up to 3 times per season.
Grandparents, parenting partners, etc. are always welcome. ONE extra visitor at a time, please.
We cannot accommodate grown-up or sibling visitors at drop-off classes.
Grandparents, parenting partners, etc. are always welcome. ONE extra visitor at a time, please.
We cannot accommodate grown-up or sibling visitors at drop-off classes.
What's the deal with parking? Do I have to pay?
Yes, Larchmont has installed pay stations on streets and in lots surrounding our music studio and the park.
There is an abundance of street parking available and 3 parking lots within 2 blocks of Groove.
CVS Lot (Larchmont Ave @ Addison Street)
Addison Street Lot (Addison between Larchmont + Chatsworth Aves)
Gilder Street Lot (off Larchmont Ave between Addison + Boston Post Rd)
Please read signs carefully!
There is an abundance of street parking available and 3 parking lots within 2 blocks of Groove.
CVS Lot (Larchmont Ave @ Addison Street)
Addison Street Lot (Addison between Larchmont + Chatsworth Aves)
Gilder Street Lot (off Larchmont Ave between Addison + Boston Post Rd)
Please read signs carefully!
Why is someone taking photos?
On occasion, we photograph or video classes for promotional and archival purposes. When registering for a class at Groove, you give Groove Family Music the right to use your child's image for said purposes. We will never use your child's name, age or other identifying factor. If you prefer to opt out, please the notify office via e-mail.
