Policies

Inclement Weather Policy

Groove will be closed for inclement weather when schools are closed.  Please check the closing in the district where you class is located! When in doubt, please call Groove at (914)834-3383 after 7:00AM.  All class cancellations will be listed on our voice mail and on our website.  If a class is cancelled due to weather, a make-up session will be scheduled for later in the session or a free "class pass" will be issued for use on a future date.   

Refund Policy 

Class fees are fully refundable before the first day of class, less a $25 processing fee.  Annual registration fee is non-refundable. After classes have begun, 50% of the class fee will be refunded (less cost of materials and aforementioned fees) for the remaining unattended classes at time of cancellation.  No refunds after two weeks. If you have a health-related issue that may keep you from attending class, please contact the office so we can assist.  

Sibling Registration Policy

Siblings registered in the same class receive a discount upon check-out prior to the session start.  Siblings under 10 months may attend class free with a registered sibling/multiple.  Please let the office know if you will be bringing a sibling (under 10 months) so that we can put them on the class roster.

Make Up Policy 

Families registered for any Music for Aardvarks class are entitled to 2 make-ups per session.  Make-ups may be schedule in any class location.  Make-ups do not roll-over to the next session.  Due to space limitations, make-ups cannot be rescheduled & walk-ins are not accepted.   If any class is cancelled by Groove due to severe weather, a class will be added to the schedule at the end of the session. Please do not schedule a make-up for a cancelled class.  NOTE: Other classes do not offer make-up sessions unless class is cancelled due to weather or a teacher conflict. 

Trial Class Policy 

If you are brand new to Groove, you and your child are welcome to attend a single class for a nominal fee.  Single classes are by reservation only and subject to availability. Please contact the office for available dates and times.   From time to time, we may offer a FREE demo to introduce a brand new program.

Visitor Policy

Adult visitors are always welcome. Please call in advance to schedule a sibling visit (2 visits maximum per session, please). There is a $10 fee for visiting unregistered siblings. Babies under 10 months may visit at no charge.

Expectations for Grown-ups

Parents and caregivers set the stage for the class. You are your child’s greatest teacher.  While class is a social as well as musical environment, adult participation is the best model for the children. Out of respect for your teachers and your classmates, keep non-musical conversations to a minimum.  Grown-ups are responsible for the safety and well-being of their children at all times before, during and after class.  Thanks in advance for your cooperation!

Privacy Policy 

Groove families who provide information will receive brochures, e-mail reminders, time sensitive announcements and other informational communications pertaining only to Groove and its related programs and services.  Groove Performing Arts protects user information with SSL Certificates to offer secure communications.  All data to and from the site is encrypted.  On occasion, we may offer links to other Web sites. When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.